The Custom Alert Fields page allows you to extend the Standard Alert object in AlertOps or create a new Alert Type. Alert Types are collections of Alert Fields that organize Alert Fields and allow you to choose when those fields are present in an Alert.  Alert Fields added to the Standard Alert object will be present in all Integrations/Alerts that do not use a Custom Alert Type. 

Add a New Alert Type

  1. Click Administration in the menu bar, and select Custom Alert Fields.
  2. Click Add Type in the top, right-hand corner. 
  3. Enter a Alert Type Name and add an Alert Field.
  4. Enter details to add Alert Field.
  5. Enter an Alert Field Name, and select a Data Type

Extend the Standard Alert

Add additional alert fields to the Standard Alert in AlertOps.

Alert Fields

Alert Fields require a defined data type, which affects what kind of data they may contain, or what conditions can be derived from them.

Boolean – true false or 1 and 0
Date – date type (mm/dd/yyyy)
LongString – 2000 characters
Numeric – integer
ShortString – 255 characters
Time – time format (hh:mm:ss)
Varbinary – file attachment

In addition, you can define list types for Numeric or ShortString attributes. To define a list, use this format:

key=value|key=value
or
a=High|b=Medium|c=Low
1=High|2=Medium|3=Low

Use Custom Alert Fields in Outbound Integrations

Pass data from custom alert fields to outbound services, and write data returned from outbound services to template fields. Click here to learn more about Outbound Integrations. 

Use Custom Alert Fields in Inbound Integrations

Map data from inbound messages to custom alert fields through the Inbound Integrations API. Click here to learn more about Inbound Integrations.

Use Custom Alert Fields in Workflows

Workflows can use custom alert fields (Extended Attributes) as Start or Stop Conditions. List Alert Types can be also used in Workflows. Click here to learn more about Workflows.

Use Custom Alert Fields in Manual Alerts

Click here to learn more about Manual Pageout Alerts. 

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