- Click Integrations in the menu bar. Then click Inbound Integrations.
- From the Inbound Integrations page, click Email Tab. Then ,click Add Email Integration in the top, right-hand corner.
- Select the desired integration from available Templates.
- Select an Escalation Rule.
- Add Recipient Users and/or Recipient Groups.
- Click Save.
- Click Copy Mailbox, and paste it into your source configuration. View pre-built integration guide for instructions for specific integrations.
Click here to learn about testing and troubleshooting.
Click here to learn about advanced email integration options.