Azure - Classic Alerts Integration Guide

Microsoft Azure is an open, flexible, enterprise-grade cloud computing platform. Integrate AlertOps’ alert management platform with Azure to receive and respond to critical email alerts. AlertOps ensures that alerts received from Azure always reach the correct, available team member by utilizing escalation policies and on-call schedules.

Configuration

Step 1: From the main menu, hover over Integrations and then select Inbound Integrations from the sub menu.

Step 2: Select the Add Web API Integration button.

Step 3: You should now be on the Web API Integration Detail page. Select Azure  Classic Alerts from the Integration Template dropdown menu. 

Step 4: Enter a name for the integration. Select an escalation rule to determine the integration's escalation policy. And, enter the names of recipient user(s) and recipient group(s). Click 'Save Changes.' Then, click 'Copy URL' to copy the URL endpoint to be used in the Azure configuration.

Azure Configuration

Click here to learn how to configure webhook notifications in Azure.

Alert Triggering Information

AlertOps will automatically create an incident when a new alert is received from Azure with an IncidentStatus status of “ACTIVATED.”

If an alert with status “ACTIVATED” matches an existing Open Alert, AlertOps will recognize the new alert as a duplicate and ignore the alert. The alert will be recorded in the Inbound Messages table as “Mapped Appended.”

AlertOps will automatically close the same incident when an alert with an IncidentStatus status “RESOLVED” is received.

You can link back to Azure alerts from within AlertOps. You can configure multiple mapping rules for Azure.

Testing and Troubleshooting

Click here to read about Web API Testing and Troubleshooting. 

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