AlertOps has three User Types:
A Standard User Type is used for anyone utilizing the platform to receive notifications, respond to alerts, or configure the platform. This user type can be one of various out-of-the box roles provided with AlertOps. Alternatively, they can also be assigned custom roles configured within the platform
For more information surrounding Standard User Roles and Role Entitlements click here
The Billing Admin Type is useful for allowing administration of AlertOps without consuming a User license. Such users cannot create or respond to alerts, and only have access to the Account Settings in the UI.
For more information surrounding Billing Users click here
The Stakeholder Type is considered a "non-interactive user", meaning that they can receive notifications from alerts, however, they have no ability to respond or modify the alert.
For more information surrounding Stakeholder Users click here