- Click Integrations in the menu bar. Then click Inbound Integrations.
- From the Inbound Integrations page, click Add Email Integration in the top, right-hand corner.
- Select the desired integration from the Integration Template dropdown menu.
- Add Recipient Users and/or Recipient Groups.
- Select a Escalation Rule.
- Click Save Changes.
- Click Copy Mailbox, and paste it into your source configuration. View pre-built integration guide for instructions for specific integrations.
Click here to learn about testing and troubleshooting.
Click here to learn about advanced email integration options.