Airbrake Integration Guide

Airbrake is an error and exception tracking service, providing detailed reports and alerts for many programming languages. Integrate AlertOps’ alert management platform with Airbrake to receive and respond to critical alerts through email, SMS, push notification, and phone alerts. AlertOps ensures that alerts received from Airbrake always reach the correct, available team member by utilizing escalation policies and on-call schedules.

AlertOps Configuration

  1. From the main menu, hover over Integrations and then select Inbound Integrations from the sub menu.
  2. Select the Add Web API Integration button.
  3. You should now be on the Web API Integration Detail page. Select Airbrake from the Integration Template dropdown menu.
  4. Enter a name for the integration. Select a message rule to determine the integration's escalation policy. And, enter the names of recipient user(s) and recipient group(s). Click 'Save Changes.' Then, click 'Copy URL' to copy the URL endpoint to be used in the Airbrake configuration.

Airbrake Configuration

  1. Through the custom webhook integration in Airbrake, select settings. 
  2. Select Integrations

3. Paste the URL endpoint from the AlertOps Integration Detail Page. Make sure to check the enabled box. Test the integration and save.

4. Select Project Settings and simulate an exception.

Alert Triggering Information

AlertOps will automatically create an incident when a new alert is received from Airbrake with an IncidentStatus status of “ERROR.”

Testing and Troubleshooting

Click here to read about Web API Testing and Troubleshooting. 

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