Logentries Integration Guide

Logentries is a log management and analytics platform which provides actionable insights in every phase of your operations, from development to deployment, to ongoing management and support. Integrate AlertOps’ alert management platform with Logentries to receive and respond to critical alerts through email, SMS, push notification, and phone alerts. AlertOps ensures that alerts received from Logentries always reach the correct, available team member by utilizing escalation policies and on-call schedules.

AlertOps Configuration

Step 1: From the main menu, click Integrations and, then select Inbound Integrations from the sub menu.

Step 2: Select the Add Web API Integration button.

Step 3: You should now be on the Web API Integration Detail page. Select LogEntries from the Integration Template dropdown menu. 

Step 4: Enter a name for the Integration. Select a message rule to determine the integration's escalation policy. And, enter the names of recipient user(s) and/or group(s). Click Save Changes. Then, click Copy URL to copy the URL endpoint to be used in the Logentries configuration.

Logentries Configuration

Step 1: Configure an alert in Logentries.

Alert Triggering Information

AlertOps will automatically create an incident when a new alert is received from LogEntries with an IncidentStatus status of “log.”

Testing and Troubleshooting

Click here to read about Web API Testing and Troubleshooting. 

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