Uptime Robot Integration Guide

Uptime Robot is a website monitoring service that provides up to 50 monitors for free. AlertOps is an alert and notification management solution that is highly complementary to Uptime Robot monitoring. Integrate AlertOps’ alert management platform with Uptime Robot to receive and respond to critical alerts through email, SMS, push notification, and phone alerts. AlertOps ensures that alerts received from Uptime Robot always reach the correct, available team member by utilizing escalation policies and on-call schedules.

AlertOps Configuration

Step 1: From the main menu, click Integrations and, then select Inbound Integrations from the sub menu.

Step 2: Select the Add Web API Integration button.

Step 3: You should now be on the Web API Integration Detail page. Select UptimeRobot from the Integration Template dropdown menu. 

Step 4: Enter a name for the Integration. Select a message rule to determine the integration's escalation policy. And, enter the names of recipient user(s) and/or group(s). Click Save Changes. Then, click Copy URL to copy the URL endpoint to be used in the Uptime Robot configuration.

Uptime Robot Configuration

Step 1: Create a web hook configuration with Uptime Robot. Click here to view Uptime Robot Webhook Configuration Documentation.

Step 2: View sample data.

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monitorID=777777777&monitorURL=http://111.111.111.111/alertopsupdowndemosite&monitorFriendlyName=AlertOps up down&alertType=1&alertDetails=HTTP 503 – Service Unavailable

Alert Triggering Information

AlertOps will automatically create an incident when a new alert is received from Uptime Robot with an IncidentStatus status of “1.”

If an alert with status “1” matches an existing Open Alert, AlertOps will recognize the new alert as a duplicate and ignore the alert. The alert will be recorded in the Inbound Messages table as “Mapped Appended.”

AlertOps will automatically close the same incident when an alert with an IncidentStatus status “2” is received.

Testing and Troubleshooting

Click here to read about Web API Testing and Troubleshooting. 

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