Add a User

  1. In the menu bar, click on Users
  2. Click on Add User in the top right corner.
  3. Enter a username and email for the user. Then, enter the first and last name. 
  4. Select the desired role for the user. 
  5. Select the user type.
  6. Select a group to add the user into. Optionally, you may create a new group in this field.  
  7. Click Add.  

Each user must have a unique user name and an official email address. After clicking Add, a login link will be sent to the user’s official email address so they may create a password.

Remove a User

Before removing a user, make sure that the user is not part of a group schedule. 

  1. In the menu bar, click on Users.
  2. Under the Action column, click the Delete icon next to the user you wish to remove.

Changing or Removing an Owner 

There must be an owner in each AlertOps account. You may contact AlertOps at support@alertops.com to change the owner. 

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