The InboundIntegrations_GlobalAccess entitlement is necessary for creation, update, and deletion of inbound e-mail, API, and chat integration templates in the environment. The user roles that have access to this entitlement include Owner, App Admin, and Integrations Admin.
AlertOps comes with a number of pre-built Integrations for various monitoring and help desk systems. Below are instructions to get you up and running quickly with a pre-built Web API integration.
- Click Configurations on the menu bar. Then select Integrations.
- From the Inbound Integrations section of the page, select API from the drop-down menu on the right. Then, click Add API in the top, right-hand corner.
- On the API Integration screen select the desired integration from available integration templates.
- From the API Integration set up page, select an Escalation Policy, Recipient Group or Recipient Users, and click the Submit button.
- At the top of the screen, you can click the Copy button to paste the integration endpoint URL into the source tool.
