Workflows

• Send a message with update status every 30 minutes until an alert is closed
• ConnectWise PSA™ - add Initial Descriptions to Alert Notifications
• Workflows in Escalation Policies
• Direct alerts to different teams based on email keywords
• Acknowledge Alerts using Webhooks
• Prebuilt Workflows
• Send parallel messages simultaneously to multiple groups until a member from each group acknowledges
• Stop Delivery on Acknowledgement
• Send a message using HTML
• Workflows Overview
• Send a message when an alert closes automatically
• Run an Automation When an Alert is Closed
• Send a message when a custom field is modified
• Add Workflow
• Send a message to a specific user or group when an alert is created
• Run an Automation When an Alert is Created
• Send a message when an alert is assigned
• Send a message when an alert is closed