Role Based Access Control

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Role Entitlements

App Administration

Entitlement	Definition
Bridge_Maintenance	Permission to Add, Update, and Delete bridges configured within the system.
Message_Rule_Update	Permission to Add and Update existing Escalation Rules within your environment.
Message_Rule_View	Permission to View existing Escalation Rules within your environment.
Subscription_Update	Permission to update users subscribed to a service in service status.
Template_Maintenance	Permission to Update and Modify Message Templates within your environment.
Topics_Maintenance	Permission to Create, Update, and Modify Topic Message Templates along with their associated recipient groups.
UserAttribute_Maintenance	Permission to Create, Update, and Delete User Attributes available for users within your environment.
Workflows_Update	Permission to Create, Update, and Delete Workflows within your environment.
Workflows_View	Permission to View existing Workflows within your environment.

Audit Trail

Entitlement	Definition
AuditTrail_View	Permission to View Audit Trail as far as changes made to the environment.

Billing Administration

Entitlement	Definition
BillingAdministrationn_Global_Access	Permission to Administer Billing for the Account and make any Billing Related modifications provided the account is billed via Credit Card and not Invoice

Export Users and Groups

Entitlement	Definition
Export_GlobalAccess	Permission to Export bulk spreadsheets of Users and Groups from your environment.

Groups Administration

Entitlement	Definition
Groups_Add_GlobalAccess	Permission to Create Groups within the environment.
Groups_Update_GlobalAccess	Permission to Update and Delete all Groups within the environment.
Groups_Update_GroupAccess	Permission to Update and Delete Groups of which individual user is already a member
Groups_View_GlobalAccess	Permission to View All Groups within the Environment.
Groups_View_GroupAccess	Permission to View Groups and its members.

Import Users and Groups

Entitlement	Definition
Import_GlobalAccess	Permission to Bulk Import Users and Groups via Spreadsheet in your environment.

Integrations Administration

Entitlement	Definition
InboundIntegrations_GlobalAccess	Permission to Create, Update, and Delete Inbound E-mail, API, and Chat Integration templates in your environment.
OutboundIntegrations_GlobalAccess	Permission to Create, Update, and Delete Outbound API Integrations and methods in your environment.

Messages

Entitlement	Definition
Messages_Recieve	Permission to receive notifications.
Messages_Send_GlobalAccess	Permission to User "Create Alert" module to Create and Send Manual Alerts from your environment.
Messages_View_GlobalAccess	Permission to View all existing Alerts in your environment
Messages_View_GroupAccess	Permission to View all Alerts created and routed to a group of which a user is a member.
Messages_View_UserAccess	Permission to View just Alerts created and routed to that user themselves.

Postmortem

Entitlement	Definition
Postmortem_Add	Permission to Create Post-mortem Reports for an Alert once the alert has been closed.
Postmortem_Edit	Permission to Edit any pre-existing Post-mortem Reports for an alert that has been closed.
Postmortem_View	Permission to View Post-Mortem reports for an Alert.
PostmortemFields_Maintenance	Permission to Create, Update, and Delete Post-mortem Fields and Template from an Administration perspective

Reports

Entitlement	Definition
Reports_GlobalAccess	Permission to View and Export any Reports within your environment.

Security Administration

Entitlement	Definition
SecurityAdministration_Global_Access	Permission to Create, Update, and Delete any Roles configured within your environment with respect to RBAC (Role-Based Access Control)

Services

Entitlement	Definition
Services_Maintenance	Permission to Create, Update, and Delete Services, Incidents, or Maintenance with respect to the "Service Status" or Internal Status Page / Subscriber module.
Services_Subscribe	Permission for a User to subscribe themselves to a particular service for "Service Status" notifications.

UserAPIKey

Entitlement	Definition
UserAPIKey_Add	Permission for a User to add an API Key at the User level to access the AlertOps API for their environment.

Users Administration

Entitlement	Definition
Users_Add_GlobalAccess	Global Permission to Add New Users to an AlertOps environment or to a particular Group.
Users_Add_Group_Access	Permission to Add Users to a Group of which a User is a member.
Users_Update_GroupAccess	Permission for a User to Update and Delete members of a Group of which the User is a member.
User_Update_UserAccess	Permission for a User to Update and Edit their own Profile attributes.
User_View_GlobalAccess	Permission for a User to View all Users within an environment.
User_View_GroupAccess	Permission for a User to View all Users for Groups of which that User is a member.
User_View_UserAccess	Permission for a User to View their own User Profile.